Indus Organics :: Terms & Conditions
 

Terms & Conditions

Shipping Policy:

We strive to pack and ship all packages within two business days. If this is not possible for some reason, we will notify you immediately. The total time to receive your package is dependent upon the shipping method you choose. We have listed the estimated times including our packing time and shipping time. For example, for a Standard Delivery package, the total time is calculated as follows: (1-2 days for us to pack and ship) + (Shipping Time) = Total Delivery Time.

For example, if you select Standard Delivery, the shipping time will be 2-4 business days, depending on where you live. This means your total delivery time will be 1-2 days for packing + 2-4 days (shipping time), for a total of 3-6 business days from the time you place your order.

Standard Shipping:

Most orders will be delivered within 3-6 business days after being ordered; however, please allow up to 7 business days in the worst case for delivery. Standard Delivery is NOT available for P.O. Boxes, APO/FPO and International addresses or for delivery on Saturdays or Sundays.

Overnight Shipping:

Orders are delivered within 1-2 business day of being ordered. Overnight Delivery is available for most zip codes. Overnight Delivery is NOT available for Alaska, Hawaii, P.O. Boxes, APO/FPO and International addresses, or for delivery on Saturdays or Sundays. We ship overnight with USPS or FedEX.

Order Shipment Confirmation:

We will send you an e-mail notification along with the USPS/FedEX tracking number of your shipment. You can track the status of your shipment from the order confirmation e-mail

Return Policy:

You can return our product if it is unopened & in resell able condition. If we have sent you a product that is not in usable condition, we will replace the product at our cost. However, if you have ordered the product but changed your mind, we can only give you store credit for future purchase. For any type of return, please send e-mail to (info at indusorganics dot com for re-shipping address and refund.